Entity Information

This service is owned and operated by NDATA LIMITED, registered in the Hong Kong.

Company address: Units 01–03 & 05–06, 25/F, CDW Building, 388 Castle Peak Road, Tsuen Wan, Hong Kong

Welcome to NDATA LIMITED ("the Company", "ndata", "ndata.pro" or "we") and thank you for visiting our website and related services.

We value your privacy and are committed to protecting all personal information you provide when using our platform and services. Before registering an account or accessing our services, please read all the content on this page carefully. By using our products or services, you are deemed to have fully understood and agreed to abide by all the following terms and related policies.

Last updated: April 29, 2025

Terms & Conditions

1. Services Offered

NDATA LIMITED provides two primary services:

• Datacenter Proxy Services: Secure, scalable IP resources from 130+ countries, designed for legal use cases such as anonymous browsing, competitive intelligence, ad verification, and global web access.
• Custom Dataset Services: Structured datasets built on publicly available web data, tailored to specific business needs including market research, product tracking, and trend monitoring.

2. Eligibility

You must be at least 18 years old and have legal capacity to enter into binding agreements. If you are registering on behalf of a company or organization, you confirm that you are authorized to act on its behalf.

3. Account Registration & Security

• You must provide accurate and complete information when creating your account.
• You are responsible for maintaining the confidentiality of your login credentials.
• You agree to notify us immediately of any unauthorized access or suspicious activity related to your account.

4. Acceptable Use & Restrictions

You agree to use our services only for lawful purposes. You must not:

• Violate any applicable laws or regulations
• Engage in any harmful, fraudulent, or malicious activity
• Attempt to reverse-engineer, hack, disrupt, or overload our systems or those of third parties
• Use the service to deliver spam, phishing, or unauthorized content scraping
• Use proxies for illegal access to non-public or copyright-protected websites

We reserve the right to suspend or terminate your account without notice if we determine you have violated these Terms.

5. Intellectual Property

All content, design, logos, software, and other intellectual property on the NDATA LIMITED website and platform are owned by or licensed to NDATA LIMITED. You may not reproduce, distribute, or modify any content without prior written consent.

6. Subscription, Payment & Refund Policy

We currently offer two billing models: prepaid and subscription-based. Users may choose the most suitable option based on their needs.

a. Prepaid Model (One-time Payment)

• Applicable to dataset services and usage-based proxy services.
• Service is considered activated upon successful payment; no additional activation steps are required.
• All payment records, transaction details, and usage logs can be viewed via the User Portal. Invoices are automatically generated by the system.

b. Subscription Model (Recurring Payment)

• Applicable to usage-based proxy services.
• Once a subscription is selected, the system will automatically charge and renew the service according to the selected billing cycle (e.g. monthly or quarterly).
• Users may modify or cancel their subscription anytime via the User Portal. To avoid being charged for the next cycle, cancellation is recommended at least 24 hours in advance.
• If the subscription is not cancelled before the end of the current cycle, the system will assume your consent to renew and process the next payment accordingly.

c. Refund Policy

• Unless due to a system error, service failure, or as otherwise required by law, no refunds will be issued once payment is completed.
• If a user disputes a transaction or invoice, they must contact customer support within seven (7) days of payment. We will review and handle the case based on the actual circumstances.
• The Company reserves the right to make the final decision on refund requests and interpret promotional or service terms.

7. Referral Program

• Registered users may generate a unique referral link via the User Portal.
• When a referred user registers and completes their first purchase, the referrer receives 10% cashback based on the order value.
• Cashback can be applied toward future purchases or withdrawn upon request.
• NDATA LIMITED reserves the right to modify or cancel the referral program at any time.

8. Service Availability & Disclaimer

• While we strive for 99.9% uptime, we do not guarantee uninterrupted access to our services.
• We are not liable for damages caused by service interruptions, delays, or third-party system failures.
• You acknowledge that your use of our services is at your own risk and discretion.

9. Privacy

Our handling of personal data is governed by our Privacy Policy. By using our services, you consent to the collection and use of your data as outlined therein.

10. Changes to Terms

We may modify these Terms at any time. Material changes will be posted on our website or sent via email. Continued use of our services after changes are published indicates your acceptance of the updated Terms.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region. Any disputes shall be submitted to the exclusive jurisdiction of the courts of Hong Kong.

12. Contact

If you have questions regarding these Terms, please contact:

📧 Email: [email protected]

🌐 Website: www.ndata.pro

📌 Register an account or use the service means you have read and accepted all the content of this usage terms.

Privacy Policy

By using NDATA LIMITED’s services, you agree to the terms outlined in this policy.

1. Scope of this policy

This policy applies to all personal data collected or processed through the NDATA LIMITED website (www.ndata.pro), the User Portal, or during interactions with our services such as registration, purchasing, support inquiries, or referrals.

2. Information we collect

We may collect the following categories of information:

A. Account & Identity Information

• Email address (used as a unique identifier)
• Encrypted password
• Account ID and user binding relationships

B. Usage & Activity Data

• IP address, device information, browser type, location data
• Login/logout timestamps and activity logs
• Proxy usage metrics, configuration data, traffic logs

C. Transaction & Financial Records

• Subscription history and purchase records
• Referral credits and withdrawal applications
• Payment metadata (processed via third-party gateways only)

D. Communication Records

• Support tickets and contact form submissions
• Trial or service request history

3. How We Use Your Information

We collect and process your personal data for the following purposes:

• To create and manage your account
• To provide and improve our Proxy and Dataset services
• To analyze platform performance and usage behavior
• To send notifications related to service status, renewal, or account activity
• To process payments, issue invoices, and manage referral credit
• To detect fraud, abuse, or security risks
• To provide customer support and respond to inquiries

4. Use of Cookies and Similar Technologies

We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. For more details, please refer to our Cookie Policy.

5. Third-Party Data Processors

We may engage third-party service providers for infrastructure, analytics, or payments. These providers only process your data under strict confidentiality and data protection agreements (DPAs). Examples include:

We never sell or rent your personal data to any third party.

6. Data Security

We implement industry-standard technical and organizational safeguards to protect your information:

• SSL/TLS encryption for all data transmissions
• Encrypted storage of sensitive data
• Access controls based on least privilege
• Regular system scans and access auditing
• Passwords stored using salted hashing algorithms

In case of a data breach, we will notify affected users in accordance with legal requirements.

7. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined above. If you delete your account or stop using our services, we will delete or anonymize your data within a reasonable period, unless we are legally required to retain it longer.

8. Cross-Border Data Transfers

Your data may be stored or processed in countries outside your jurisdiction (e.g., Singapore, Japan, Hong Kong). In such cases, we ensure that your data is protected by appropriate safeguards, equivalent to those required by applicable privacy laws.

9. Your Rights

Depending on your location, you may have the right to:

• Access and request a copy of your personal data
• Request corrections or updates
• Request deletion of your data
• Withdraw consent to marketing communications
• Object to or restrict specific types of data processing

To exercise these rights, please contact us at [email protected].We will respond within a reasonable timeframe.

10. Policy Updates

We may update this Privacy Policy from time to time. If changes are significant, we will notify users via email or display a notice on our website. Please review this policy periodically for updates.

11. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

📧 Email: [email protected]

🌐 Website: www.ndata.pro

📌 Register an account or use the service means you have read and accepted all the content of this usage terms.

Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites recognize your device, remember your preferences, and enhance your browsing experience.

2. Types of Cookies We Use

We use the following categories of cookies on our website:

2.1 Essential Cookies

These cookies are strictly necessary for the website to function. They enable core features such as account login, secure navigation, and session management.

2.2 Performance Cookies

These cookies collect anonymous data about how users interact with our website (e.g., page views, time spent, error messages). We use this data to improve performance and usability.

2.3 Functionality Cookies

These cookies remember your preferences (e.g., language, region) to provide a more personalized experience during future visits.

2.4 Third-Party Cookies

Our website may include content or features from third-party services (e.g., analytics tools, payment platforms). These providers may set their own cookies to operate properly. For example:

We do not control these third-party cookies directly, and we encourage you to review their respective cookie policies.

3. Why We Use Cookies

We use cookies to:

• Recognize and authenticate returning users
• Maintain session information during your visit
• Improve navigation and usability
• Measure traffic and platform usage trends
• Enhance security and fraud detection
• Store user language and display preferences

4. Managing Your Cookie Preferences

You have full control over your cookie settings:

• Browser Settings: Most web browsers allow you to manage cookies (block, delete, or limit tracking).
• Opt-Out Tools: You can opt out of Google Analytics via this browser add-on.
• In-Site Preferences: If available, you can adjust your cookie preferences via our website banner or footer link.

Please note that disabling essential cookies may limit access to core features.

5. Cookie Retention Period

Cookies may be stored either for a session (deleted when your browser is closed) or for a longer period (persistent cookies). The duration varies depending on their function and settings.

6. Updates to This Policy

We may revise this Cookie Policy from time to time. Changes will be posted on this page, and the effective date will be updated. We recommend reviewing this policy periodically.

7. Contact Us

If you have any questions about our use of cookies or how your data is handled, please contact:

📧 Email: [email protected]

🌐 Website: www.ndata.pro

📌 Register an account or use the service means you have read and accepted all the content of this usage terms.